Privacy policy

Madero Solutions ("we", "our" or "the company") is committed to protecting the privacy of people who visit its website. This privacy policy describes what information we collect, how we use it and what options you have regarding your data.

By using our website, you accept the practices described in this policy. If you have questions, contact us through the channels indicated at the end of the document.

We collect information you provide directly, such as name, email, phone and messages when you complete contact or call request forms.

We automatically collect technical data: IP address (also to estimate country on the first visit to the home page for language suggestion, together with your browser language), browser type, pages visited, date and time of access. This helps us improve the site experience.

We use cookies and similar technologies to remember preferences and analyse site usage. You can manage cookies from your browser settings.

We use data to respond to enquiries, manage contact requests, send information about our services when you have requested it and improve our services.

We do not sell or share your personal information with third parties for commercial purposes. We only share data when necessary to provide the service (e.g. hosting providers) or when required by law.

We process your data based on your consent when you complete forms or accept the use of cookies.

We also process data when necessary for contract performance or for our legitimate interests in improving our services and communicating with interested parties.

We use first-party cookies, browser local storage and, in some cases, third-party cookies or similar technologies, as detailed below.

Server-side IP processing: on the first visit to the home page (/) we may use the IP address to estimate country (GeoIP on the server) together with the browser’s Accept-Language header. This does not rely on a geolocation cookie: it is evaluated per request unless a language preference cookie is already set or you use a URL with an explicit locale.

MS_LOCALE_PREF (first-party): stores the language you choose in the site selector (es, en, pt, it, fr or de). Lifetime about 400 days, Path=/. The server reads it to honour your choice when you open /. SameSite=Lax; Secure when served over HTTPS.

Local storage key maderosolutions-cookie-consent: records that you accepted this notice; it is not an HTTP cookie.

Google Analytics: when we use Google measurement, we only load its scripts and cookies after you accept this notice. See Google’s privacy and cookie policies.

Cloudflare Turnstile: contact and call-request forms may load a Cloudflare widget that uses cookies or storage under Cloudflare’s policy for fraud prevention.

Sentry (error monitoring): may send technical data about failures and, if enabled for the project, session replay information for diagnostics, under Sentry’s policies.

You can disable or delete cookies in your browser. If you remove MS_LOCALE_PREF, the next visit to / will use automatic language logic again. You can clear the notice value via your browser’s site data controls.

We retain information only for as long as necessary to fulfil the purposes described or legal requirements.

Contact data is kept while there is an active relationship or until you request deletion.

You have the right to access your data, rectify it, delete it, limit its processing, object and to portability.

To exercise these rights, contact us via the web form or the email in the footer. We will respond within a reasonable timeframe.

If you consider that the processing violates regulations, you may lodge a complaint with the relevant data protection authority.

For any query about privacy or data processing, contact us via the landing form or the schedule a call link.

We may update this policy occasionally. Significant changes will be communicated via a prominent notice on the site. We recommend reviewing this page periodically.